Effective June 1st, 2020, A & E Animal Hospital will be closed every Monday and Tuesday from 2:00-3:00pm to conduct staff meetings. Please feel free to leave voicemail messages for our staff during these times and we will return your calls in a timely manner.
We wish to alert all clients of a change of policy when requesting refilling of medications from within A & E Animal Hospital. Our new procedure requires all staff to get a doctor approval before filling any medications. We would recommend calling ahead with refill requests before coming to the clinic to pick up the needed medications. This new protocol may cause some delay depending on the schedule and doctor availability to give quick approvals for medication refills. All medications should have approval to be filled and ready for pick up within 24 hrs of contacting our clinic with the request. We will take a number for either calling or texting the client when the medication is ready for pick up. If you have any questions regarding this new policy, please contact our clinic at 217-367-1137. Thank you so much in advance to all our clients for your understanding and support as adjustments are deemed necessary during these trying times.